Sustainability Statement Sustainability Statement STAKEHOLDER ENGAGEMENT Stakeholders are essential in enabling QL’s continued business growth and development. Engagement of stakeholders is crucial for QL to identify key sustainability issues and solutions to manage our material matters. We seek continuous improvement alongside our valued stakeholders through the year with regular engagements. The table below summarises our key stakeholders and engagement methods. Stakeholder Groups Focus Areas Our Response Engagement Channels Frequency of Engagement Investors and shareholders • Financial performance • Good corporate governance • Responsible value creation in business management • Refer to Management Discussion and Analysis (“MD&A”) (pg 12) • Refer to Social Responsibility (pg 43) • Annual general meeting • Analyst briefings, investor presentations & meetings • Financial results • Press releases • Corporate website • Annual • Regular meetings with investors & analysts • Quarterly • As needed • Throughout the year Employees • Respect for human rights • Learning & development • Safe & healthy workplace • Supportive welfare • Continuous business growth • Refer to Environmental Responsibility (pg 36) and Social Responsibility (pg 43) • Workshop discussions • Induction training • Learning & development programmes • Employee performance appraisal • As needed • As needed • Throughout the year • Annual Customers • Safe, nutritious & quality products • Good governance practices • Regulatory compliance • Third party food certifications • Refer to Environmental Responsibility (pg 36) and Social Responsibility (pg 43) • Feedback survey • Face-to-face interactions • Online platform (Facebook, mobile apps) • Customer Careline • Annual • As needed • Throughout the year • Throughout the year Vendors and suppliers • Business continuity • Regulatory compliance • Refer to MD&A (pg 12) • Refer to Social Responsibility (pg 43) and Governance (pg 66) • Interviews • Face-to-face interactions • As needed • Throughout the year Regulators and NonGovermental Organisations (NGOs) • Regulatory compliance • Responsible business practices • Indirect economic contribution • Industry trends & standards • Refer to MD&A (pg 12) • Refer to Environmental Responsibility (pg 36) and Social Responsibility (pg 43) • Participate in NGOs as member, board or committee member • Participation as Council Member in the Chinese Chamber of Commerce & Industry of Kuala Lumpur & Selangor, member of Federation of Malaysian Manufacturers, Sabah Livestock Association, Federation of Livestock Farmers Association of Malaysia, etc. • Throughout the year Community • Direct & indirect economic contribution • Responsible environmental management & contributions to society • Refer to Environmental Responsibility (pg 36) and Social Responsibility (pg 43) • Corporate philanthropy activities • Corporate website • Throughout the year • Throughout the year Environment Governance Social Materiality Matrix Importance to QL 100 90 70 80 60 Importance to Stakeholders 50 40 40 50 60 70 80 90 100 Upholding Business Integrity Food Quality, Safety & Nutrition Biosecurity Research and Development Supply Chain Management Water Security Biodiversity Climate Change & Emissions Occupational Health & Safety Business Growth Marketing and Labelling Fair Labour Practices Waste & Effluent Management Energy Management Product Packaging Local Community Talent Management Material matters in bold are QL’s priorities Stakeholder Groups Focus Areas Our Response Engagement Channels Frequency of Engagement Media • Business strategy & growth • Food quality & safety • Indirect economic contribution • Regulatory compliance • Environmental management • Workplace management • Refer to MD&A (pg 12) • Refer to Environmental Responsibility (pg 36) and Social Responsibility (pg 43) • Press conferences & events • Press releases • Media interviews • As needed • Throughout the year • As needed MATERIALITY ASSESSMENT A materiality assessment is vital to the identification and prioritisation of sustainability matters that can affect QL’s business and stakeholders. In FY2021, we conducted a materiality assessment to review the relevance of our material matters by engaging with both internal and external stakeholders. We sought their views in relation to the ESG topics that were important to QL. The approach used in materiality assessment is reflected in the diagram below: A total of 17 material matters and 12 priorities were concluded through the assessment. Based on engagement with our stakeholders in FY2023, the identified material matters remain relevant. The material matters will be revisited in coming year to ensure that they are up to date with developments and changes in the business and ESG landscapes. IDENTIFICATION PRIORITISATION VALIDATION REPORTING QL RESOURCES BERHAD INTEGRATED ANNUAL REPORT 2023 SEC. SUSTA I N A B I L I TY STATEMENT 5 033 032 PG. PG.
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