Sustainability Statement Sustainability Statement Since the launch of the 2023 C Our Future Programme, the programme has been meticulously monitored to assess its effectiveness in promoting the growth and development of the pre-schoolers benefiting from the provision of eggs. We are pleased to report that the initiative has helped to reduce the underweight children by 24% over the six months period. Seeing the effectiveness of the programme, the ILF business pillar maintains its enthusiasm and optimism to continue championing this initiative alongside Ceva Animal Health, positioning it as a flagship programme within the ILF business pillar. Now entering our second year since inception, QL has renewed our commitment to donating eggs to 18 kindergartens, which are mainly attended by 505 pre-schoolers from low-income families and indigenous communities. Commencing from March 2024 up to January 2025, the children will receive one egg each day to consume in their respective kindergartens. Breaking the Cycle of Child Stunting Among Pre-Schoolers RM Mil Number of Fishermen Total Financial Assistance and Number of Beneficiaries 0 200 400 600 800 1,000 FY2022 895 0 5 10 15 20 25 20.81 21.84 22.09 914 FY2024 924 FY2023 Number of Beneficiaries Total Financial Assistance Our CVS business pillar has initiated a collaboration with a local soup kitchen, Kechara Soup Kitchen, to salvage edible food to be distributed to the needy. The purpose of the programme is to ensure that surplus food is collected and redirected to those in need, thereby addressing food insecurity in our community and reducing waste. Feeding the Needy Through Our Food Salvage Programme Since the commencement of the programme on 28 August 2023, and up until 31 March 2024, a total of 21,979 meals were served to the needy. With an aim to support community well-being and promote social equity, the programmes involved collaborating with 114 organisations, serving various underserved communities such as shelter homes for the elderly and children, soup kitchen food banks, the underprivileged Orang Asli, and project perumahan rakyat communities. The CVS business pillar is considering the food salvage initiative as a longterm flagship programme as part of its business strategy of reducing food waste within the business pillar and more widely at the group level. In our steadfast dedication to fostering quality education, QL has committed this year to sponsoring the construction of a layer house for UPM’s Agriculture Faculty. A Memorandum of Agreement (MOA) was officially signed between QL and UPM on 22 February 2024, to formalise this initiative. The construction of the layer house, designed to accommodate approximately 2,000-layer chickens, will facilitate teaching and learning in layer chicken production and bolster research and innovation efforts in addressing issues and challenges in local layer chicken production. QL’s sponsorship of this initiative aims to elevate and refine industry practices in the layer farming sector, ultimately enhancing its quality. Enhancing the Quality of Education Through the Construction of a Layer House Research Facility Prof. Dr. Loh Teck Chwen, Dekan of Fakulti Pertanian, Prof. Ir. Dr. B.T Hang Tuah Baharudin, Timbalan Naib Canselor (Jaringan Industri & Masyarakat), Mr. Chia Song Kooi, Group Chief Executive Officer of QL Resources and Dr. Danish Cheong Abdullah, Head Veterinarian Centre of Excellence in the MOA signing ceremony held on 22 February 2024. QL is committed to ensuring that our products meet the highest standards of food quality and safety requirements through rigorous food safety management and quality control processes across our ILF, MPM, and CVS business units. We are wholly dedicated to adhering to all applicable local and international food quality and safety standards. Our production facilities are certified against various standards including, Halal Standards, Hazard Analytics and Critical Control Point (HACCP), Food Safety System Certification 22000 (FSSC 22000), Good Manufacturing Practice (GMP), Makanan Selamat Tanggungjawab Industri (MeSTI). QL is steadfast in our commitment to providing consumers with a wider range of Halal products that comply with the Halal requirements set by Jabatan Kemajuan Islam Malaysia. As at end of March 2024, we now boast over 1,453 certified Halal products, marking a significant increase from the previous year’s count of over 1,000. Producing Quality and Safe Food Certifications and Standards Customer Responsibility • 1,453 products are Halal certified • ILF, MPM and CVS processes are certified to local and international standards QL’s mission is to create nourishing goods, striving for a marketplace where food that meets stringent criteria for quality, safety, and nutrition is easily accessible to our consumers globally. Subjected to rigorous examination by both local and international certification bodies, we adhere to stringent controls over food quality and safety throughout our production processes to uphold food safety standards and regulatory compliance. Through continuous innovation, we strive to elevate quality of our offerings to meet the ever-changing market demands. Performance Our Approach CR To aid customers in making well-informed purchasing decisions, we are committed to providing customers with accurate and transparent information about our product quality, nutrition and safety through responsible product labelling. Our labelling practices strictly adheres to the Malaysia Food Act 1983, Food Regulations 1985, and guidelines by United States Food & Drug Administration’s (FDA). Comprehensive processes and controls are also in place to regularly review information disclosed on our product labels to ensure the accuracy and transparency of the contents and nutrition-related information of our food products. Upholding our Responsible Marketing and Advertising Policy, QL strives to ensure our marketing and advertising communication are responsible, ethical, accurate and consistent with our brand values as one of Malaysia’s leading integrated agro-based enterprises. Our marketing and advertising practices are guided by the Malaysian Code of Advertising Practice and Malaysian Communications and Multimedia Content Code. Empowering Consumers to Make Informed Choices Through Ethical Marketing and Advertising Over the past few years, the rise in adoption of healthier eating habits has led to the increase in demand for healthier food options. Recognising this trend, QL is committed to offering a diverse array of nutritious products to meet the rising demand. Guided by our Health and Nutrition Statement, QL is committed to continuously enhancing the quality and nutritional value of our offerings, aligning with industry-recognised health standards, all while ensuring that taste remains uncompromised. Commitment to Develop Healthy and Nutritious Products QL RESOURCES BERHAD INTEGRATED ANNUAL REPORT 2024 64 65 SUSTAINABILITY STATEMENT 5 SEC.
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