INTEGRATED ANNUAL REPORT 2025 • QL RESOURCES BERHAD INTEGRATED ANNUAL REPORT 2025 • QL RESOURCES BERHAD pg.68 pg.69 03 04 05 06 07 08 01 ABOUT THIS REPORT QL AT A GLANCE CHAIRMAN’S STATEMENT MANAGEMENT DISCUSSION AND ANALYSIS SUSTAINABILITY STATEMENT LEADERSHIP & GOVERNANCE FINANCIAL STATEMENTS APPENDICES 02 03 04 05 06 07 08 01 ABOUT THIS REPORT QL AT A GLANCE CHAIRMAN’S STATEMENT MANAGEMENT DISCUSSION AND ANALYSIS SUSTAINABILITY STATEMENT LEADERSHIP & GOVERNANCE FINANCIAL STATEMENTS APPENDICES 02 SUSTAINABILITY STATEMENT SUSTAINABILITY STATEMENT Customer Satisfaction Rating for Mushroom Brand from FY2023 to FY2025 2 - Poor 3 - Fair 4 - Good 5 - Execellent 1 - Bad 1 31 20 38 27 31 23 35 50 55 48 52 52 55 42 18 24 13 20 16 21 22 1 1 1 1 1 1 Total Food Quality/Taste Food Healthiness Cleanliness/Hygiene Freshness of Frozen Food Packaging Appearance Customer Careline FY2023 FY2025 FY2024 2 24 216 35 18 27 24 59 15 53 55 48 58 54 51 21 25 13 22 18 24 26 2 4 2 1 1 1 20 14 33 17 22 14 9 53 56 48 56 54 52 33 51 26 29 18 27 23 40 1 1 1 1 Supply Chain (Social) Performance • 52.1% proportion of spending on local suppliers Our Approach Effectively managing ESG factors is critical to maintaining a sustainable and resilient supply chain. By integrating this principle, we not only support long-term business growth and value creation but also contribute positively to the environment and society. As such, QL is committed to implementing responsible supply chain practices that reduce environmental impact while promoting ethical and socially responsible supplier and procurement management. SCS Strengthening Social Accountability Across Our Supply Chain In alignment with our Supply Chain Policy, we have reinforced our commitment to managing ESG risks across our supply chain by revising the Code of Business Ethics for Suppliers and Business Associates. The updated code provides clearer expectations for social accountability, including human rights standards, fair labour practices, and workplace safety and health. Suppliers are encouraged to identify, monitor, and improve their social impact, prioritising the well-being and safety of their employees. To ensure the code is effectively implemented, we introduced a self-assessment form designed to evaluate suppliers’ social practices. This initiative was first rolled out to a group of identified high-risk suppliers, of which 80.8% met the social requirements outlined in the code. Prioritising Local procurement to Support National Economy In addition to sustainable procurement practices, local sourcing remains a key component of QL’s supply chain approach, supporting both operational efficiency and positive economic impact. By prioritising local suppliers and materials where feasible and appropriate, we aim to strengthen the national economy while reducing our operational footprint. As part of our ongoing commitment to local economic development, the company monitors the proportion of procurement 47.9% 52.1% Proportion of Spending on Suppliers Foreign Local spend directed toward local suppliers. For reporting purposes, local procurement is defined as the purchase of goods, services, or works from suppliers transacting in Ringgit Malaysia. In FY2025, over 50% of the company’s total procurement spend was allocated to local suppliers. However, due to the unavailability of certain raw materials, particularly those used in animal feed, our ILF operations often need to source internationally to meet production demands and maintain a consistent supply chain. Material Matter Target FY25 Progress AC Zero proven bribery case Zero case reported this year IT Zero substantiated incidents of data breach Zero incident reported this year GOVERNANCE RESPONSIBILITY Maintaining elevated levels of integrity, accountability, transparency, and fairness forms the foundation of exemplary corporate governance. Anchored in our core values, company policies, and Code of Business Ethics and Conduct, we consistently enhance and embed a culture of robust corporate governance practices. This fosters confidence and reinforces trust among our stakeholders, thereby facilitating shared value creation through the effective discharge of the Board’s responsibilities in safeguarding interests of QL’s stakeholders. Our Targets Information on Corporate Governance and Risk Management material matters can be found in Corporate Governance Overview Statement and Statement on Risk Management and Internal Control of this Integrated Annual Report. Anti-Corruption Performance • 100% of operations assessed for risk related to corruption • 5,344 suppliers signed QL’s Suppliers and Business Associates Code of Business Ethics • 100% of employees occupying higher risk roles completed an enhanced online training module on Anti-Corruption • A total of 86.2% of employees in the Executive category and 78.0% of those in the Non-Executive category have received anti-corruption training • Zero Violation of Anti-Bribery Policy Performance We remain focused on aligning our business operations and relationships with our internal policies, as well as relevant laws and regulations. With a strong emphasis on integrity, we ensure that our core values and culture are communicated to both internal and external stakeholders, effectively managing third-party risks and strengthening business resilience. AC
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