Sustainability Statement Sustainability Statement Workplace Grievance and Harassment Mechanism Valuing workplace security, openness and transparency, QL strives to provide all employees with a workplace environment that is free from all acts of physical coercion, violence or threats of violence, verbal, sexual or psychological harassment, bullying, intimidation, abuse or other harsh or inhumane treatment by either their managers or fellow employees. Our HR team continues to track and record grievances that are formally brought through the grievance and harassment channel. Grievances and discontentment raised have also been classified into various categories such as sexual harassment, bullying, discrimination and work-related dissatisfaction. In FY2023, we received two reported cases relating to sexual harassment which have been resolved and acted upon in accordance with the Grievances and Harassment Policy. Our HR team continued to provide on-going briefings with regards to the established Grievance and Harassment Policy to employees at our business sites. This is to educate and raise the awareness of all employees on their right to raise any grievances or discontentment that they may have. Embracing Diversity at Our Workplace The diversity of our employees allows us to tap creativity on multi-fronts and enrich our workforce environment. Regardless of our employees’ background in terms of age, gender, nationality, employment type and status of employment, we recognise the contribution that each employee brings to the business. We rely on all our employees to be inter-dependable and interconnectable to each other in driving towards business success. TALENT MANAGEMENT Performance • 7,686 new hires across all business pillars • Over 179,000 of employee development hours • 1,602 non-executives from 4 business sites completed the employee engagement survey • 188 internships were offered to expose students to gain workplace exposure Our Approach Strengthening our human capital management practices and the embedding of QL’s core values amongst our employees are vital to fuelling QL’s business growth and driving our business outcomes. We place strong emphasis on attracting and retaining a diverse pool of talents, developing organisation talents, and empowering key leadership talents. We are committed to improving employee engagement, experiences and interactions. This enables our talent to perform to the best of their abilities with passion and dedication towards creating shared value. The below diverse workforce demographics demonstrate our continued commitment to embrace equal opportunities at the workplace. 28.8% 69.6% 67.8% 31.8% 40.9% 36.0% 15.5% 6.5% 18.7% 22.8% 25.3% 14.7% 24.6% 31.3% 25.6% 9.9% 0.2% 1.1% 18.2% 10.7% Male Male Male Male Male Male Male Male Male Male Female Female Female Female Female Female Female Female Female Female Contract Permanent Foreign Local MPM MPM ILF ILF POCE POCE CVS CVS ALL PILLARS ALL PILLARS FY2023 Workforce by Gender and Employment Type (%) FY2023 Workforce by Gender by Local & Foreign Employees (%) 28.7% 39.2% 58.8% 42.1% 38.6% 36.1% 31.8% 15.9% 8.4% 22.4% 25.6% 23.2% 21.9% 46.0% 33.1% 9.6% 5.8% 3.4% 3.5% 5.9% FY2023 Workforce by Gender and Age (%) 4.1% 34.2% 26.5% 20.2% 3.1% 11.9% 7.4% 18.2% 42.2% 14.1% 11.9% 6.2% 8.8% 45.0% 20.8% 17.2% 1.2% 7.0% 0.2% 32.9% 17.5% 14.0% 0.1% 35.3% 3.5% 31.5% 25.4% 16.3% 3.4% 19.9% MPM ILF POCE CVS ALL PILLARS Male Female Male Female Male Female Male Female Male Female 30 to 50 years old Under 30 years old Over 50 years old QL RESOURCES BERHAD INTEGRATED ANNUAL REPORT 2023 SEC. SUSTA I N A B I L I TY STATEMENT 5 051 050 PG. PG.
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