Sustainability Statement Sustainability Statement As in past years, we continue to collaborate with academic institutions to place 188 interns in three-to-six-month internships. Most of the available internships focus on fields of study that are closely related to the nature of our businesses. For ILF business pillars, internship opportunities are primarily geared towards students pursuing studies in veterinary medicine and animal husbandry. While most students pursuing degrees in food science, food technology, retail management, logistics management and engineering carry out their internships in the MPM, CVS and POCE business pillars. Safeguarding Employees’ Well-Being and Benefits Despite continued challenging economic and rising cost of living, we remain committed to providing our employees peace-ofmind through assured employment alongside stable monetary and non-monetary benefits. With regards to wages for our workers, QL has complied with the Minimum Wages Order 2022 (“Order”) that came into force on 27 April 2022. All workers have been paid wages in accordance with the minimum wage. In ensuring our employment remains competitive, our remuneration of all our employees is also benchmarked against up-to-date industry market data and employee job levels. Employees’ experience, qualifications and performance will be determining factors in managing their remuneration. Aside monetary benefits, QL recognises the importance of equally providing non-monetary benefits. These benefits include different types of paid leaves, numerous forms of medical and dental care benefits, different types of insurance coverages and allowances. The given benefits allow our employees to care for their personal well-being in the areas of work-life balance, wellness and mental health programmes and occupational health management. QL has also complied with the enhancement of benefits as stipulated by the Employment (Amendment) Act 2022 (“the Amendment Act”). Below illustrates current return to work and retention rates after parental leave. Almost all employees that were on parental leave returned to work after parental leave. However, 16% of female employees and 8% of male employees who returned to work after parental leave ended with leaving their employment within one year of returning to work from parental leave. Human Capital and Leadership Development Employees with aligned QL values, attitudes, skills, and knowledge are a crucial enabler in ensuring long-term viability and success of QL’s business. As a result, we continue to intensify our efforts in training our employees through a variety of programmes, including on job trainings, technical upskilling in related fields, relevant technical skill workshops, LEAD (Leaders Enhancement and Development), Accelerated Learning Programme, QL Core Values, and ESG (Environment, Social, and Governance) briefings. Additionally, in keeping with disruptive revolution caused by advances in technology and uncertainty in market conditions, QL believes that it is essential for our employees to be agile, adaptable to changes and being a continuous learner. For this purpose, we also offer exceptional learning and development opportunities to help employees leverage emerging trends to stay ahead of competition for sustainable success. As automation continues to impact workforce, we focused on reskilling our employees to enable them to keep pace with the changing demands of their jobs. Below table highlights the progress of our overall training performance. Return to Work after Parental Leave by Gender (%) MPM ILF POCE CVS ALL PILLARS 100% 100% 100% 100% 100% 100% 100% 98% 100% 99% Female Male Female Male Retention Rate after Parental Leave by Gender (%) MPM ILF POCE CVS ALL PILLARS 100% 90% 100% 79% 86% 90% 75% 82% 92% 84% Female Male Total Training Hours FY2021 FY2022 FY2023 Total Training Cost (RM) Average Training Hours Per Employee 52,937 106,490 179,037 164,000 608,203 1,079,596 9.25 14.14 23.29 Total Training Hours by Gender MPM ILF POCE CVS ALL PILLARS 15,721 13,340 4,797 4,051 1,515 13,787 60,489 65,337 82,522 96,515 QL RESOURCES BERHAD INTEGRATED ANNUAL REPORT 2023 SEC. SUSTA I N A B I L I TY STATEMENT 5 057 056 PG. PG.
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